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Ticketing system

Distribute tasks effectively and track actions

Who takes care of what by when? Order is half the battle in production. With the FORCAM ticketing system application, tasks can be distributed electronically, measures can be implemented and the respective process status can be called up at any time.

Practical example: Time and again, required tools are not available on time at a particular workstation. The result: delayed deliveries of the product. Equipped with the FORCAM ticket system, the worker enters a request at his terminal,

  • what action is needed
  • who has to take care
  • by when action should be taken and with what priority

Subsequently, it is also possible to distribute the action tickets by e-mail and to include files or photos to demonstrate the situation. The status of each ticket (completed/open/working) can be tracked by all parties involved at any time.

In addition, the FORCAM ticket system can be used to electronically map Health & Safety tasks or personnel-related issues. Thus, health and safety topics can be visualized in a user-friendly way.

Added value
  • Aufgaben und Maßnahmen im Shopfloor effektiv organisieren
  • Alle Aufgabenprozesse jederzeit nachvollziehen können
  • Health- & Safety-Themen im Shopfloor Management elektronisch abbilden
Functionality
  1. Creating tickets in the terminal
  2. Managing tickets in the office
  3. Edit ticket
  4. Edit actions
  5. Distribute tickets (e-mail, PDF)
  6. Visualize tasks and measures in the store floor